Carol Brown is a facilitator, educator, coach, adjudicator, director, and business consultant situated on Vancouver Island and working in Canada. She works with business, government, and non-profit organizations to build strategy, develop people, manage conflict, and provide leadership in a sustainable way.
As an associate faculty with Royal Roads University, I teach change management, reflective practice, and leadership to Conflict Analysis and Management mid-career graduate students in face to face and blended residency intensive programs. I teach Alternative Dispute Resolution theory and practice to Justice Studies Students. I have a background in teaching Human Resource Management and Leadership to business students as well. In addition, I facilitate workshops for organizations, and have been referred by Morneau Sheppel to workplaces to provide workshops to many large organizations. I can customize workshops for your organization. Here are the kinds of workshops I have offered in the past:
understanding change and transition
navigating change - employee support
leading change - management support
strategies for supporting change in your organization, through organizational redesign as well as dialogical process
cognitive diversity and the Herrmann Brain Dominance Instrument (HBDI)
building diverse and effective teams (HBDI can be used to support self understanding)
communicating in conflict
leading change - management support
strategic planning facilitation
design of 360 degree feedback processes for leadership development
I mediate multi-party disputes, mostly in the workplace. Often this begins with interviews, coaching and workshops on communication in conflict, all of which assists a successful mediation. I often help participants with coaching services both before and after mediation. Often, in organizations with systemic issues, I provide educational and support services.
Adjudication I have been a Commissioner with the BC Utilities Commission since January 2010. The Commission is responsible for ensuring safe a reliable utility services at fair rates. I have also had experience as an adjudicator with the Forest Appeal Commission, the Environmental Appeal Board and the Expropriations Compensation Board.
Small Business Advisor I help small businesses create strategic plans, goal, mission statements, and processes for following up on these plans. I can also act, in an advisory director role, to help add governance and structure to small businesses, in a way that advises. Normally, directors of company’s have a vote. In small business, as an advisory director, I merely pass on my business knowledge to others, but I do not have a say in how the business must run. Studies show, that small businesses benefit from this kind of advisor, who gets to know the business really well, but is not a full time employee.
Director on Corporate Boards
I am a director on corporate boards and have formal governance training with the Institute of Corporate Directors. I am available to act as a director for boards where there is an appropriate fit between my skills and abilities, and your corporate vision. I also facilitate governance workshops for boards of directors. I have been advising hundreds of small business corporations and many non-profit organizations about corporate governance for over 20 years. I am currently the Chair of the Human Resource Committee of the Prince George Airport Authority, where I have been a director for 8 years. I am a past director of ICBC, where I also sat on the Human Resource Committee.
Carol Brown, Phd.
Facilitator. Coach. Mediator. Adjudicator. Organizational Development Consultant.
Based in the Greater Victoria Area and serving Canada